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City Build Provide £1M Upgrade to the Emergency Department at Arrowe Park Hospital

Contractor partner City Build has completed a £1M upgrade to the Emergency Department of Arrowe Park Hospital. The project was secured via the Procure Partnerships North West Framework.

The sole purpose of the project was to provide an urgent upgrade to the A&E department to keep patients safe during the difficult winter months and on-going coronavirus pandemic.

The key goal was to have the facility completed within a 12-week period, to coincide with the projected peak demand for hospitals in January and February. However, one of City Build’s great successes was that the project was handed over early, at 11.5 weeks, within the Trust’s budget, safely and defect-free. This was achieved through open communication channels between the whole project team: The Trust’s project manager and clinicians, the design team, including Walker Sime, Rider Hunt and Ryder Architecture, and City Build’s dedicated supply chain.


These works were carried out in three phases: enabling works to form a new fire escape, refurbishment of Red Majors including 8 bays with glazed screens plus clean and dirty utility, toilets and nurse bays and finally the creation of a 6-bay High Dependency Unit with extensive mechanical modifications in each room.

City build ensured Social value was achieved on the project by creating a safe, comfortable and clean environment for patients attending the A&E department with (and without) Covid-19.


Emma Maxwell, Matron in the Emergency Department: “The department upgrade has given my team a real boost in morale. They’ve been facing some major challenges over the last year and the new state of the art facilities mean they are able provide the highest quality of care to our patients who are unwell with COVID-19, in a spacious, clean, safe environment.”


Andrew Hopwood, Interim Capital Projects Lead: “Well done and thank you for all your hard work – I think it’s safe to say that the ‘wows’ from the staff this morning were worth it!”

Simon Green, Interim Capital Programme Manager: “Many thanks to you to all for your efforts in making this happen, a fantastic achievement!”

Andrew Field, Business Development Manager, City Build: “All of us at City Build are delighted that the Emergency Department staff are so happy with their new facility. The success of the project was a result of a real team effort, only achievable through the excellent relationships developed by everyone involved in the scheme: The Trust, the design team, our site staff, and our dedicated supply chain.”

Faye Dolan, National Framework Manager, Procure Partnerships: “With their plethora of healthcare experience, City Build have done a fantastic job at delivering the Emergency Department upgrade at Arrowe Park. City Build excelled at delivering the project to a tight programme and even handed the scheme over early!”

Learn more about how we continue to support the NHS with their winter bed pressures here: