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Performance
Consistently Delivering Successful Projects
Consistently Delivering Successful Projects
Contractor Partners are performance managed at a project and framework level across 10 Key Performance Indicators. Current framework performance is identified below;
Safety Management
Supply Chain Partners framework wide AIR is captured on a monthly basis – Current Framework KPI;
Safety Management
100%
Cost | Design
Cost predictability is monitored during pre-construction (excl. client changes) – Current Framework KPI;
Cost | Design
92%
Time | Design
Time predictability is monitored during pre-construction (excl. client changes) – Current Framework KPI;
Time | Design
95%
Satisfaction | Service
Clients score Supply Chain Partners in relation to service satisfaction – Current Framework KPI;
Satisfaction | Service
98%
Defect Management
Supply Chain Partners ability to deliver projects with zero defects is monitored – Current Framework KPI;
Defect Management
90%
Fair Payment
Subcontractor partners are paid by the Main Contractor within 30 days – Current Framework KPI;
Fair Payment
88%
Cost Construction
Cost predictability is monitored during construction (excl. client changes) – Current Framework KPI;
Cost Construction
91%
Time | Construction
Cost predictability is monitored during construction (excl. client changes) – Current Framework KPI;
Time | Construction
95%
Satisfaction | Product
Clients score Supply Chain Partners in relation to product satisfaction – Current Framework KPI;
Satisfaction | Product
97%
Sustainability
12% of the total project value reinvested in Social Value activities – Current Framework KPI;
Sustainability
90%